I tried the de-bugging that was posted, but it didn't work. I loaded your program and was anxious to use it, but when I open the file and "create new", hit save and it fails with the microsoft report. How can I fix this?

I can't even get to the help screen. I open the program and it immediately prompts me with the photo index selection screen. I can either save or create new. If I click cancel the program closes. If I click open or save it then crashes and I get this note. "My photo Indes has encountered a problem and needs to close. We are sorry for the inconvenience. If you were in the middle of something, the information you were working on might be lost. " Then I can click the close button. I downloaded the version on your webpage yesterday, so whatever version is out there is the one I am using.

Thanks, Kim

I don't have those file folders. I have the documents and settings and then I assume you mean "user" as either 1)administrator 2)all users or 3)kimewing.

But after looking in all of those folders there is no local settings folder.

I am using windows XP professional, version 2002, svc pack 2